Effective Date: [30/06/2025]
This Terms of Use and all other policies, terms and conditions displayed across our websites, mobile apps, tools and other offerings (collectively referred to as “Services”), establishes the conditions governing your access to and utilization of the Services provided by Servanan International Pte. Ltd. (“OK.com”, “we”, “us”, or “our”). All provisions contained in any supplementary terms and policies made available through our Services, form an integral part of this Terms of Use (“Agreement”). By accessing or using our Services, you expressly agree to abide by all provisions set forth in this agreement.
It is essential that you carefully review this Agreement as it contains important legal provisions regarding dispute resolution. To the maximum extent permitted by applicable law, both you and OK.com agree to resolve most disputes through individual arbitration rather than through class actions, representative proceedings, or jury trials. Please be aware that OK.com cannot be held responsible for any losses or damages resulting from your failure to adhere to the terms of this Agreement.
- 1. Eligibility
To access and use our Services, you need to be at least 16 years old. Users who haven’t reached the age of legal adulthood in their jurisdiction must have parental or guardian supervision, with the supervising adult accepting responsibility for compliance with this Agreement. As a parent or guardian of a minor using our platform, you assume full liability for that user's activities and any violations of our policies.
When creating an account to access our Services for a business or organization, you confirm that: (1) the entity is properly registered and legally recognized in its jurisdiction of formation, and (2) you have obtained proper authorization to represent this entity in all matters related to our Services.
For users accessing our Services on behalf of another individual or organization: (1) all provisions in this Agreement referring to “you” shall apply to both you and the represented party, (2) you confirm having proper authorization to legally bind that party to the Agreement, and (3) both you and the represented party will be held accountable for any breaches of the Agreement.
Furthermore, eligibility to use our Services requires that you: (1) haven’t been previously banned or suspended from our platform, and (2) aren’t violating any other contractual obligations by agreeing to the Agreement.
- 2. User accounts and account security
To utilize certain features of our Services, you may be required to create an account. When creating any account related to our Services, you are obligated to supply truthful and complete registration details, ensuring this information remains current at all times. Maintaining the privacy and protection of your login credentials is your responsibility, and you must immediately inform us of any unauthorized access to your account. We maintain full discretion to reassign account usernames, particularly when acting on behalf of entities or persons possessing legitimate legal rights, such as trademark protections, to foresaid usernames.
- 3. Use of the Services
By accessing or using our Services, you agree to abide by this Terms of Use, our policies, terms, and all applicable laws and regulations. You must not engage in any of the following prohibited activities:
- Violate any laws, third-party rights, or circumvent our systems, policies, or account restrictions;
- Use our Services if you are legally unable to enter into binding contracts (e.g., under the age required by your jurisdiction), suspended from our platform, or barred under economic sanctions;
- Undermine our feedback or rating systems;
- Transfer your account without our approval;
- Share login details with unauthorized parties;
- Post listings or content in incorrect categories;
- Participate in gambling activities;
- Submit false, misleading, illegal, harmful, or infringing content;
- Distribute spam, unsolicited messages, chain letters, or pyramid schemes;
- Spread viruses or harmful technologies that could damage the Services or Users;
- Use automated tools (e.g., bots, scrapers) to access our Services without explicit permission;
- Bypass technical protections on our Services;
- Overload our infrastructure or disrupt service functionality;
- Export our tools unlawfully, violating applicable export controls;
- Infringe on intellectual property rights (e.g., copyrights, trademarks) owned by us or third parties;
- Use others’ content without permission or commercially exploit our applications without authorization;
- Collect User data without consent.
- 4. Privacy
For information about how we collect, use, share and otherwise process information about you, please see our Privacy Policy. By agreeing to this Agreement, you also acknowledge that you have been provided notice of our Privacy Policy.
- 5. User Content
Our platform enables Users to generate, upload, save and distribute various forms of content, including text, images, videos, documents, brand identifiers, employment listings and other materials (referred to collectively as “User Content”). Unless otherwise specified in the license provisions herein, you maintain complete ownership of all rights pertaining to your User Content in relation to our company.
By uploading or submitting content through our Services, you grant us a worldwide, non-revocable, royalty-free license to host, display, and distribute such content solely for the purpose of promoting our services. This license allows us to publicly display your content. You retain all ownership rights in your content.
Be aware that content and related details (like Usernames or profile images) shared through our platform may become publicly visible. Certain functionalities involve third-party providers who may also receive access to your User Content when you engage with these features.
All User Content must comply with our Terms of Use, and you must possess full legal rights to grant the aforementioned permissions. You affirm that your content and our authorized use of it will not infringe upon or harm any individual or organization. Prohibited content includes, but is not limited to:
- Material that is illegal, offensive, explicit, threatening, privacy-invasive, or otherwise objectionable;
- Deceptive, fraudulent or misleading information that could promote dishonest practices;
- Content we deem inappropriate or potentially harmful to our community;
- Items violating intellectual property rights, including patents, trademarks or copyrights;
- Material promoting illegal activities or violating applicable laws;
- Dishonest representations or unauthentic claims;
- Unsolicited commercial content, political messages or advertisements;
- Personal or financial information of third parties without consent; or
- Malicious software or corrupted files.
While we reserve the right to review and remove content at our discretion without prior notice, we generally do not actively monitor or endorse User Content. Our platform maintains a passive approach to content moderation unless intervention becomes necessary.
- 6. Intellectual property rights
All intellectual property rights pertaining to our platform and services are exclusively owned by us. Your usage of our Services must strictly comply with the permissions outlined in this Agreement, and you are expressly prohibited from reproducing, altering, or otherwise utilizing our brand name or logos without authorization.
We maintain complete ownership of all intellectual property associated with our platform. This encompasses all service content, along with our company name, logos, product/service names, taglines, distinctive packaging designs, and any other registered trademarks or service marks (“OK.com Trademarks”). With the exception of third-party materials (defined below), all content displayed on our platform, including its visual design and User interface (“Service Content”), is the exclusive property of our company or its licensors, protected under copyright, patent, trademark, trade secret, and other applicable intellectual property laws.
You expressly agree not to duplicate, modify, extract, distribute, create derivative works, or engage in any similar activities involving the Service Content unless specifically permitted under this agreement. Any utilization of our Services or Service Content beyond the expressly authorized scope constitutes a violation of this Agreement. All positive brand association and recognition derived from the use of OK.com Trademarks shall exclusively benefit our company. Rights not explicitly granted herein remain strictly reserved.
Please note that other corporate names, product names, and logos displayed within our Services belong to their respective owners. The appearance of such third-party references within our platform does not indicate our endorsement, sponsorship, or recommendation of those products, services, or companies.
- 7. Third-party services and content
When using our platform, you may encounter various third-party services and content. These external offerings are not under our control or responsibility, and their use is governed by their respective providers’ terms and policies.
- Third-party service access
Our platform may provide connections to external services operated by third parties, which could include links to other websites, video platforms, communication tools, or special offers outside our ecosystem (“Third-party Services"). For instance, social media accounts you link to your profile through sharing settings qualify as Third-party Services. Any interactions or transactions with these third parties occur solely between you and the provider. We neither endorse nor guarantee the quality of any Third-party Services, and your use of them is entirely at your own discretion. Please note that our Terms of Service and Privacy Policy do not govern these Third-party Services. You bear full responsibility for how you engage with them, and we recommend reviewing the relevant terms and privacy policies before sharing any information. We reserve the right to modify or discontinue your access to these Third-party Services through our platform at any time.
- Third-party and User-generated materials
The platform displays various materials including images and descriptions contributed by third parties and Users (“Third-party Content”). This also includes any content you access via Third-party Services. Please be aware that such Third-party Content may be protected by intellectual property laws. You must refrain from copying, modifying, extracting, distributing, or creating derivative works from this content unless expressly permitted in our agreement.
We assume no liability for any Third-party Content, including potential inaccuracies, errors, or intellectual property violations present in such materials. While we're not obligated to monitor or review Third-party Content, we retain the right to examine and remove any such materials at our discretion. You acknowledge and accept all risks associated with using or relying on Third-party Content, including concerns about its accuracy, completeness, or practical value.
- 8. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND WITHOUT ANY WARRANTIES, CLAIMS OR REPRESENTATIONS MADE BY OK.COM OF ANY KIND EITHER EXPRESSED, IMPLIED OR STATUTORY WITH RESPECT TO THE SERVICES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF QUALITY, PERFORMANCE, NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, NOR ARE THERE ANY WARRANTIES CREATED BY COURSE OF DEALING, COURSE OF PERFORMANCE OR TRADE USAGE. WITHOUT LIMITING THE FOREGOING AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OK.COM DOES NOT WARRANT THAT THE SERVICES, THIS SITE OR THE FUNCTIONS CONTAINED THEREIN WILL BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE, ACCURATE, COMPLETE OR ERROR-FREE, THAT DEFECTS, IF ANY, WILL BE CORRECTED, OR THAT THIS SITE AND/OR THE SERVER THAT MAKES THE SAME AVAILABLE ARE FREE OF VIRUSES, CLOCKS, TIMERS, COUNTERS, WORMS, SOFTWARE LOCKS, DROP DEAD DEVICES, TROJAN-HORSES, ROUTINGS, TRAP DOORS, TIME BOMBS OR ANY OTHER HARMFUL CODES, INSTRUCTIONS, PROGRAMS OR COMPONENTS.
- 9. Your representations and warranties
You have the legal authority to agree to this Agreement (including proper parental or guardian approval if you're underage), along with the capability to fulfill all obligations contained herein. Your use of our platform will strictly adhere to all applicable laws, regulations, and this Terms of Use, serving only legitimate purposes.
- 10. Indemnity
You agree to indemnify, defend and hold harmless OK.com, and its shareholders, subsidiaries, Affiliates, directors, officers, agents, co-branders or other partners, and employees (collectively, the “Indemnified Parties”) from and against any and all claims, actions, proceedings, and suits and all related liabilities, damages, settlements, penalties, fines, costs and expenses (including, without limitation, any other dispute resolution expenses) incurred by any Indemnified Party arising out of or relating to: (a) the hosting, operation, management and/or administration of the Services by or on behalf of OK.com, (b) your violation or breach of any term of this Agreement or any policy or guidelines referenced herein, (c) your use or misuse of the Services, (d) your breach of any law or any rights of a third party, or (e) any Content uploaded by you.
- 11. Severability
If any provision of this Agreement shall be deemed unlawful, void, or for any reason unenforceable under the law of any jurisdiction, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions in such jurisdiction nor the validity and enforceability of the provision in question under the law of any other jurisdiction.
- 12. Governing law
This Agreement shall be governed by and construed in accordance with the laws of Singapore without regard to its conflict of law rules. The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act, to the extent applicable, are expressly disclaimed. Unless otherwise required by applicable laws, any dispute, controversy, claim or difference of any kind whatsoever arising out of or relating to this Agreement against or relating to OK.com or any Indemnified Party under this Agreement shall be referred to and finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”) for the time being in force, which rules are deemed to be incorporated by reference in this Section. There will be one (1) arbitrator and the language of the arbitration shall be English.
- 13. General provisions
- OK.com reserves all rights not expressly granted herein.
- OK.com may modify this Agreement at any time by posting the revised Agreement on this website. Your continued use of this website and/or receipt of any Services (including, for the avoidance of doubt, the continued provision of an Account to you by OK.com) after such changes have been posted (regardless of whether you have reviewed such changes) shall constitute your acceptance of such revised Terms of Use. OK.com may (but shall not be obliged to) notify you that a change to the Terms of Use has been made, and you should keep yourself updated as to whether any such changes have been made, and the content and effect of such changes.
- You may not assign, sublicense or transfer any rights granted to you hereunder or subcontract any of your obligations.
- Nothing in this Agreement shall constitute a partnership, joint venture or principal-agent relationship between you and OK.com, nor does it authorise you to incur any costs or liabilities on OK.com’s behalf.
- The failure of OK.com at any time or times to require performance of any provision hereof shall in no manner affect its right at a later time to enforce the same unless the same is waived in writing.
- These Terms of Use are solely for your and our benefit and are not for the benefit of any other person or entity, except for OK.com's Affiliates and subsidiaries (and each of OK.com's and its Affiliates' and subsidiaries' respective successors and assigns).
- The terms set forth in these Terms of Use and any agreements and policies included or referred to in these Terms of Use constitute the entire agreement and understanding of the parties with respect to the Services and the Site and supersede any previous agreement or understanding between the parties in relation to such subject matter. The parties also hereby exclude all implied terms in fact. In entering into the agreement formed by these Terms of Use, the parties have not relied on any statement, representation, warranty, understanding, undertaking, promise or assurance of any person other than as expressly set out in these Terms of Use. Each party irrevocably and unconditionally waives all claims, rights and remedies which but for this Section it might otherwise have had in relation to any of the foregoing. These Terms of Use may not be contradicted, explained or supplemented by evidence of any prior agreement, any contemporaneous oral agreement or any consistent additional terms.
- You agree to comply with all applicable laws, statutes, regulations and codes relating to anti-bribery and corruption including without limitation the UK Bribery Act, the US Foreign Corrupt Practices Act and the Singapore Prevention of Corruption Act and confirm that you have and shall have in place all policies and procedures needed to ensure compliance with such requirements.
- If you have any questions or concerns about these Terms of Use or any issues raised in these Terms of Use or on the Services, please reach out to legal@ok.com.